Financial Assistance

Financial Assistance

welcome

 
The Pine County’s Financial Assistance Team is responsible for administering numerous financial assistance programs that are funded by Federal, State, and County funds. Eligibility Workers  are trained to determine eligibility for financial assistance programs depending upon income and/or assets guidelines according to the Federal, State, and County statue and policies.

Please choose from the following topics or sub-section topics on the left hand side for more information about all the programs you may wish to apply or learn more about those programs.

All our Financial Assistance Team are working in the office or are teleworking.  We have Support Staff in the office. All the Eligibility Workers are teleworkers. Eligibility Workers are available by phone for appointments, for questions, to report changes, etc. If you leave a voicemail for your worker, they will attempt to contact you within 24-48 hours. We must follow data privacy laws also when we attempt to talk to you or someone on your behalf. We highly encourage you to email Eligibility Workers as they correspond via email. Our Financial Assistance Team members phone numbers and email addresses are located on the left side panel. 


How to apply or contact us:

We have several ways for you to apply, turn in paperwork, or to contact someone within our agency.

Here are the following ways your Pine County Financial Assistance unit can serve you:
1. To apply for Medical Assistance (MA) through MNSure, please click here .
**Please email MNSure@co.pine.mn.us or call us once you submit your application for us to make sure it went through correctly and there are no issues.
2. To apply for Cash, SNAP (Food Stamps), Child Care, and/or Emergency programs please click here
 **Emergency Assistance is for people who have a utility shut off notice, are out of propane or fuel, or need assistance to stay in their home or obtain housing.  For more information, please contact our agency.

3. To apply for county burial for a friend or family member who has passed away and has no means to pay for final expenses related to burial or cremation please click here.

Please be sure to check out the programs as detailed information is provided about each one of these on the left hand side of the page.


How can you return paperwork or contact our agency? We have several ways:
1. You can email your paperwork, questions, or contact your worker. This is the preferred method to contact our agency as all Eligibility Workers are teleworkers and working remotely. 
        If you wish to email your proofs or contact anyone in the Income Maintenance Team, please send an       
        email address to:  INCOME.PROOF@CO.PINE.MN.US 
** Please note, any email responses from our team will be encrypted to safeguard your private data. Our county policy is located on the right side of this page with more detailed information, including a one time password being required to open email. 
2. To return paperwork to our Sandstone or Pine City offices: There is a secure drop box outside our main doors. This drop box is being checked several times throughout the day.

3.  You can mail in your paperwork to either office. Our addresses is on all paperwork we send out or it is also located on the side of this page.
4. You can fax your paperwork to either office. Our fax numbers are listed on the side of this page.
5. We also have paper applications at each office location by the secure drop boxes or in our lobby for people to complete and leave in the secure drop boxes, which are again checked several times a day.
6. You can contact your worker by calling the office and leaving a voicemail for them. They will attempt to call you back within 24-48 hours. For a staff directory, please see the tab listed on the left hand side of this page. Again, feel free to send an email to your worker at the email address listed above.

Important: Do not delay. The day we receive the first page of the Combined Application Form with at least your name, address, and signature is the first day that you may be eligible for SNAP. This sets the date of application. You will still need to complete the rest of the application. 

We want to serve you the best way we can and also keep everyone safe during these uncertain times. We do have Support Staff and Eligibility Workers who are available to answer your questions during normal business hours. Please call our offices if you have any questions or concerns.


Lakes and Pines: SNAP applications:
Lakes and Pines can assist Pine County residents with their SNAP applications every Wednesday, by appointment only, from 1pm  - 4pm. Please contact Lakes and Pines for a basic intake and to schedule your appointment.

Lakes and Pines is part of the SNAP Outreach staff that are helping the public complete applications and taking verbal signatures to set the date of the SNAP application during the COVID-19 pandemic emergency.

Contact the Community Services Department at 320-679-1800 or 800-832-6082 Option 4 o
r snap@lakesandpines.org



Pandemic Electronic Benefit Transfer (P-EBT):

There is P-EBT information, resources, and links available and located under our Resource Page > COVID-19 related on the left panel of this website.  P-EBT is a temporary food benefit available to Minnesota families with children who would have received free or reduced-price meals if schools were open. Please check out our resource page and/or check with your child(ren)'s school for additional information. 

 

Mental Health Local Resource: Anyone 18 years old & older who are experiencing mental health challenges are invited and welcome to attend the new Pine County Drop in Center for a variety of events on Tuesday's. Please see the calendar below for specifics events each week.


MAY DROP IN CENTER CALENDAR (002)



Central MN Council on Aging: Congregate Dining Sites:

Senior Dining

Michelle Greuel, Financial Assistance Supervisor
Michelle.Greuel@co.pine.mn.us 

Pine County Courthouse 
635 Northridge Dr NW Ste 220 Pine City MN 55063
Tollfree: 800-450-7463 ext. 1570 or Direct: 320-591-1570

Fax: 320-591-1601
Drop box location: South Parking Lot. Across from Main Entrance. 
Email: income.proof@co.pine.mn.us
Operating hours: 8:00am- 4:30pm Monday - Friday, except for holidays.  


North Pine Government Center
1602 Hwy 23 North Sandstone MN 55072

Tollfree: 800-450-7463 ext. 4100 or Direct: 320-216-4100
Fax: 320-216-4101
Drop box location: Next to Main Entrance. 
Email: income.proof@co.pine.mn.us 
Operating hours: 8:00am- 4:30pm Monday - Friday, except for holidays. 

**Please do not use the drop box location at the South Pine Government Center on main street as the signs indicate. Please only use the drop box location at the Pine County Courthouse (Pine City) or North Pine Government Center (Sandstone) for any documents intended for our agency. Thank you.


Encrypted Emails: Pine County IT policy requires any emails sent outside our agency to be encrypted. This is done to protect and secure the data exchanged. You may be required to enter a one-time password in when you get a secure email from us. If you receive an email from our agency that is not encrypted, please reach out to the Supervisor immediately.